FYI: * You will need data from the RingCentral's account admin. As you set up PlayVox’s software, you’ll be named an admin user.
- Similarly, if you’d like to set up a new integration, then you’ll be required to be a PlayVox admin user as well.
This is the data you’ll be asked for during the integration:
Name: it is the connector’s name - you may have multiple connections and it is important for you to be able to properly identify them (i.e. RingCentral’s chat 1, India’s emails, Technical support chat, etc.).
(This step will only happen if you aren’t logged into Ring Central)
Now that you have all the data you’ll need, you can continue with the integration process.
About the data we process, it is transmitted using encrypted TLSv1.1 and higher over HTTPS and data at rest is kept encrypted using industry standard AES-256 on EBS Volumes in Amazon Web Services (AWS) facilities in the USA.
If you’d like to know more about integrations, we have articles on:
- Find what you can do with RingCentral + PlayVox
- Integration’s FAQs article
- Integrating PlayVox with Customer Interaction platforms
Questions? Don't be shy, contact us!
Last Edited: 12.17.2018