PlayVox's Learning Module

Training Managers: you can create courses and course content, enroll or invite employees to take sessions, and review their progress and test results.

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9 articles in this collection
Written by Juliana Diaz

PlayVox's Learning Module Overview

Not using our Learning Module? Then here are important things for you to know.
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Written by Juliana Diaz
Updated over a week ago

Understanding PlayVox's Learning Module Format.

Important Module vocabulary & explanation of how it is structured to better understand how to build an exceptional virtual learning space.
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Written by Juliana Diaz
Updated over a week ago

Creating, editing and deleting a Course in PlayVox's Learning Module.

Build your own virtual learning space and give your CS team all the educational information they need to improve.
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Written by Juliana Diaz
Updated over a week ago

How to use the Course Library and configure Learning Categories in PlayVox's Learning Module.

From filtering search options, tagging courses and creating categories, to viewing courses' editing backlog.
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Written by Juliana Diaz
Updated over a week ago

Creating, copying/editing and deleting a Lesson in PlayVox's Learning Module.

Create any content for your Customer Service Team, whether it is to improve soft skills, language, product training, support, etc.
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Written by Juliana Diaz
Updated over a week ago

Creating and editing a Quiz for a Lesson in PlayVox's Learning Module.

Evaluate your Customer Service Team's acquired knowledge throughout the Learning courses by asking them proper questions through quizzes.
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Written by Juliana Diaz
Updated over a week ago

Copying and organizing Quizzes for a Lesson in PlayVox's Learning Module.

Benefit from the advantages of re-purposing quizzes and increase the evaluating efficiency for the Learning courses targeted to your CS Team
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Written by Juliana Diaz
Updated over a week ago

Monitoring Learning Sessions' Progress and Outcomes through detailed reports.

PlayVox Learning module provides progress and historical stats for Administrators, Team Leaders, and Agents.
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Written by Juliana Diaz
Updated over a week ago

Enrolling Employees Into a Learning Session

Seize the opportunity to engage staff in 1 or multiple learning courses. Review their progress & evaluate their knowledge.
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Written by Juliana Diaz
Updated over a week ago