Here is where you can get creative. Customize your Survey by changing the background image or color, font, and rating type.
1. In the left-hand navigation bar, click Customize theme.
2. You will now be able to change the Background image and color. Here are some helpful tips if selecting an image for your background:
Try to use images with a greater width than height to preserve the aspect ratio of your screen. Some common screen resolutions are 1920x1080, 1366x768, 1440x900, 1536x864, and 1024x768.
Though you may upload files up to 1MB in size, images smaller than 300kb are recommended for faster loading times. You can follow this link to change image sizes.
Make sure to upload images in the PNG format. This allows for transparencies if needed.
3. To complete customization of your theme, choose your
Font
The font colors used for your question text and answer text
The font sizes used for your question text and answer text
The color of the rating stars (black or yellow)
4. When you are done, click Update theme.
Now you're ready to Add Questions to your survey! Click here to get started.
Check out more VoC articles here!
Creating and Managing VoC Surveys
Delivering Your VoC Survey to Customers
VoC Integrations with Zendesk and Kustomer