Essentials Permission Settings

Note: Depending on the default role that you started from, some permissions require linked allowances. These will appear in the dialogue boxes that may pop up as you make changes.

Here are some examples in the Essentials Module from Agent default role:

In order to enable the Manage users (create, update) field under User Management Permissions, you would need to scroll down to Site Management Permissions, and click the box next to Manage general settings (users, teams).

In order to enable the Clone elements between sites field under Multisite Management Permissions, you first need to click Manage Users, Roles and Billing under the Community Super Admin Permissions.

User Management Permissions

Setting

Description

Available Options

Manage Users (Create, Update)

Controls who can create and update Users

Check the box to grant permission.

Update Profile Information

Controls who can update profile information

Manage ALL user profile information


Manage OWN profile information


NO

Team Management Permissions

Setting

Description

Available Options

Manage teams (create, update)

Controls who can create and update teams

Check the box to grant permission.

Site Management Permissions

Setting

Description

Available Options

Manage general settings (users, teams)

Controls who can edit the site settings

Check the box to grant permission.

Comments Management Permissions

Setting

Description

Available Options

Manage public comments and internal notes (view, create)

Controls who can view and create comments and internal notes across the platform.

Check the box to grant permission.

Community Messages Permissions

Setting

Description

Available Options

Receive announcement messages

Controls who can receive announcement messages.

Check the box to grant permission.

Manage announcement messages (create, send)

Controls who can create and send messages.

Check the box to grant permission.

Community Change Site Permissions

Setting

Description

Available Options

Update user’s assigned site

Controls who can update user’s sites.

Check the box to grant permission.

Multisite Management Permissions

Setting

Description

Available Options

Clone elements between sites

Controls who can clone elements across multiple sites.

Check the box to grant permission.

Community Super Admin Permissions

Setting

Description

Available Options

Manage Users, Roles, and Billing

Controls who can edit other Super Admin permissions

Check the box to grant permission.

Community Settings Permissions

Setting

Description

Available Options

Update site settings

Controls who can update the site settings

Check the box to grant permission.

Roles Manager Permissions

Setting

Description

Available Options

Manage Roles

Controls who can access the Roles Management area

Check the box to grant permission.

API Keys Permissions

Setting

Description

Available Options

Generate API keys

Controls who can generate API keys

Check the box to grant permission.

Billing

Setting

Description

Available Options

Manage billing

Controls who can access the billing management area.

Check the box to grant permission.

Product Ideas Permissions

Setting

Description

Available Options

Send Product Ideas

Controls who can send product ideas to the Playvox product team

Check the box to grant permission.

Third Party Applications Permissions

Setting

Description

Available Options

Grants permission to support live chat

Controls who can access live chat feature

Check the box to grant permission.

Check out our other Modules Permissions pages here!

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