Recommendations (Coaching) Settings Permissions

Note: To enable the View all coaching recommendations field, you must first click the box next to View own coaching recommendations. This feature is unavailable for agents.

Coaching Recommendations Permissions

Setting

Description

Available Options

View all coaching recommendations

Controls who can view all coaching recommendations

Check the box to grant permission.

View own coaching recommendations

Controls who can manage own coaching recommendations

Check the box to grant permission.

Activate coaching recommendation automation

Controls who can activate coaching recommendation automation

Check the box to grant permission.

Check out our other Modules Permissions pages here!

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