CSV files are Universal, and are known to be faster and less complicated than other spreadsheets. They can easily be opened in the spreadsheet/BI software of your choice (including Microsoft Excel, Google Sheets, etc.). That’s why Playvox created the Export Center for Evaluations, Calibrations, Learning Courses, Learning Paths, and Users. Download your data into a CSV, and open it however you’d like.

Note: The maximum number of Evaluations and Calibrations, available in a single download is 6,000.

From Evaluations

  1. Go to Quality > Evaluations.

Go to Quality > Evaluations.

2. Click on the Export button on the right side of your screen.

Click on the Export button on the right side of your screen.

From Calibrations

  1. Go to Quality > Calibrations.

Go to Quality > Calibrations.

2. Filter as desired.

Filter as desired.

3. Click the Export button on the right side of your screen.

Click the Export button on the right side of your screen.

From Learning Courses

  1. Go to Learning > Reports.

Go to Learning > Reports.

2. Click on the Courses or Learning Paths tab, depending on which one you'd like

to Export.

Remember: You must be a manager to export Courses and Learning Paths.

Click on Courses or Learning Paths tab, depending on which one you'd like to Export.

3. Select the course or learning path you'd like to export.

Click on the course or learning path you'd like to export.

4. Click the export button on the top right of your screen.

Click on export in the top right of your screen.

5. A pop-up window will appear confirming that your export will be created in the

background. Click Close.

A pop-up window will appear confirming that your export will be created in the background. Click Close.

From User Management

  1. Go to Settings > User Management.

Go to Settings > User Management.

2. Filter Users as desired.

Filter Users as desired.

3. From the Actions drop-down menu, select Export Users.

From the Actions drop-down menu, select Export Users.

4. Select the users you'd like to export: Active, Inactive, or Pending Invitations.

Select the users you'd like to export: Active, Inactive, or Pending Invitations.

5. Click the Export button.

Click the Export button.

View and Download your Exports

  1. After exporting your data from Evaluations, Calibrations, Learning Courses, Learning Paths, or User Management, a message will appear saying "The export process may take some time depending on the number of evaluations filtered. You will receive a notification when it's finished."

2. When the export is complete, a notification indicator will appear in the bell icon at

the upper-right corner of the page. You can click that notification, or go to

Settings>Export Center.

  • From the bell icon, select the notification "Your file is ready to download".

Click on the bell icon.
Then select the notification
  • From Settings, go to Export Center.

3. From the Export Center, you'll be able to download your files by clicking the small

icon in the options column. Data is arranged with the newest exports at the top.

Note: The CSV file will only be available for the user who made the request, and only available for download for 24 hours. If it is not downloaded within that time frame, you will need to run the Export again.

4. Locate the CSV file in the Downloads folder on your computer and click to open

it.

Note: When opening a CSV file in Excel, you may experience formatting issues. In order to reduce issues, consider performing the following steps:

Import > CSV > Delimited > UTF-8 > Comma + Dot & Comma

Browse the column headings and the information in the file. Notice that the CSV file includes attributes such as:

  • Evaluation ID (#)

  • Reference number

  • Workload name

  • Evaluation time in seconds

  • Questions groups

  • Custom feedback option

  • Calibration categories

Note: The Export Center is available to all users who have the permission to "View All Evaluations." Permissions for this, and other features can be configured in Roles Management.

Happy Exporting!

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