Integrations and Apps

How to's, credentials, API consumption, security, privacy and FAQs

Ariel Cordiviola avatar Camilo Valencia avatar Kayla Lynn Turner avatar +3
37 articles in this collection
Written by Ariel Cordiviola, Camilo Valencia, Kayla Lynn Turner and 3 others
Integrations

Salesforce & Playvox

Import users and Metadata from Salesforce to Playvox, and filter by Case, Event, LiveChat Transcript, or Task
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

Salesforce Integration - Tech Notes

REST API and OAuth 2.0 protocol
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

Aircall & Playvox

Import Recordings and Metadata from Aircall to Playvox
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

Zendesk Chat (Zopim) and Playvox

Create an API Client, Gather Credentials, and Connect to Playvox
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

VoC Integration for Zendesk and Kustomer

Connect your CRM to Playvox’s VoC product
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

Zendesk: Supported Operation Modes

Filters, Metadata, API requests and Security
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

Zendesk & Playvox

Import Users and Interactions from Zendesk to Playvox
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

UJET & Playvox

Import Metadata from UJET to Playvox
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

Dialpad & Playvox

Import Metadata, Call Transcripts, and Audio Recordings from Dialpad to Playvox
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

Five9 Users & Playvox

Import Users from Five9 to Playvox
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

Five9 Calls & Playvox

Import metadata and audio files from Five9 into Playvox
Jana Debusk avatar
Written by Jana Debusk
Updated over a week ago

How to get the data I will need to integrate Freshdesk & Playvox

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Written by Siobhan Miller
Updated over a week ago

How to get the data I will need to integrate HelpScout & PlayVox

Where to get the credentials, what they are used for, API consumption and supported operation mode.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

How to get the data I will need to integrate Helpshift & PlayVox

Where to get the credentials, what they are used for, and API consumption.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

How to get the data I will need to integrate Intercom & PlayVox

Where to get the credentials and what they are used for.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

How to get the data I will need to integrate Kustomer & Playvox

Where to get the credentials, what they are used for, supported operation mode and API consumption.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

How to get the data I will need to integrate LiveChat & PlayVox

Where to get the credentials and what they are used for.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

How to Integrate LiveChat v3.2 and Playvox

Find here the necessary information needed to integrate with LiveChat v3.2
Kayla Lynn Turner avatar
Written by Kayla Lynn Turner
Updated over a week ago

Setup For FTP Audio Integration From RingCentral Engage Voice to Playvox FTP.

How to connect RingCentral Engage Voice to Playvox FTP.
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Written by Siobhan Miller
Updated over a week ago

How to get the data I will need to integrate RingCentral & PlayVox

Where to get the credentials and what they are used for.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

How to get the data I will need to integrate Servicenow & Playvox

Where to get the credentials, what they are used for, supported operation mode, and API consumption.
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Written by Siobhan Miller
Updated over a week ago