Integrations, Apps and Connectors offered by PlayVox

In General

What Integrations does PlayVox offer?

FAQs

Written by Juliana Diaz
Updated over a week ago

Bring All Your External Systems Into One Centralized Place

Playvox API Integration for External Systems

The Custom Integrations API allows you to send data from your system for use in Playvox.

Written by Steven
Updated over a week ago

Sending Attachments Using Playvox API Integration for External Systems

Learn how to send audio, video or different types of files in your API Integration for external systems.

Written by Steven
Updated over a week ago

Freshdesk Integration

How to get the data I will need to integrate Freshdesk & Playvox

Written by Steven
Updated over a week ago

Genesys PureEngage Integration

How to get the data I will need to integrate Genesys PureEngage Cloud & PlayVox

Where to get the credentials and what they are used for.

Written by Juliana Diaz
Updated over a week ago

Genesys PureEngage Integration Operation Mode

Integration's filters, metadata, and security.

Written by Juliana Diaz
Updated over a week ago

HelpScout's Integration

How to get the data I will need to integrate HelpScout & PlayVox

Where to get the credentials, what they are used for, API consumption and supported operation mode.

Written by Juliana Diaz
Updated over a week ago

Helpshift Integration

How to get the data I will need to integrate Helpshift & PlayVox

Where to get the credentials, what they are used for, and API consumption.

Written by Juliana Diaz
Updated over a week ago

Intercom Integration

How to get the data I will need to integrate Intercom & PlayVox

Where to get the credentials and what they are used for.

Written by Juliana Diaz
Updated over a week ago

Kustomer Integration

How to get the data I will need to integrate Kustomer & Playvox

Where to get the credentials, what they are used for, supported operation mode and API consumption.

Written by Juliana Diaz
Updated over a week ago

LiveChat's Integration

How to get the data I will need to integrate LiveChat & PlayVox

Where to get the credentials and what they are used for.

Written by Juliana Diaz
Updated over a week ago

PlayVox's Available Connectors

How to connect Five9 & Playvox

Where to get the credentials and what they are used for.

Written by Juliana Diaz
Updated over a week ago

Playvox's FTP Audio Connector

How to connect, supported file extensions, audio filename structure, custom fields, and audio log.

Written by Juliana Diaz
Updated over a week ago

RingCentral's Integration

Setup For FTP Audio Integration From RingCentral Engage Voice to Playvox FTP.

How to connect RingCentral Engage Voice to Playvox FTP.

Written by Steven
Updated over a week ago

How to get the data I will need to integrate RingCentral & PlayVox

Where to get the credentials and what they are used for.

Written by Juliana Diaz
Updated over a week ago

Salesforce Integration

Salesforce Integration - How It Works

The Playvox-Salesforce integration allows QAs to view and evaluate Salesforce cases from inside Playvox.

Written by Steven
Updated over a week ago

How to get the data I will need to integrate Salesforce & PlayVox

Where to get the credentials, what they are used for, supported operation mode and data storage.

Written by Juliana Diaz
Updated over a week ago

Servicenow Integration

How to get the data I will need to integrate Servicenow & Playvox

Where to get the credentials, what they are used for, supported operation mode, and API consumption.

Written by Steven
Updated over a week ago

Zendesk Chat Integration (Zopim)

How to get the data I will need to integrate Zendesk Chat (Zopim) & PlayVox

Where to get the credentials and what they are used for.

Written by Juliana Diaz
Updated over a week ago

Zendesk Integration

How to get the data I will need to integrate Zendesk & PlayVox

Where to get the credentials and what they are used for.

Written by Juliana Diaz
Updated over a week ago

Supported Operation Modes for Zendesk’s Integration

Integration's filters, metadata, API requests and security.

Written by Juliana Diaz
Updated over a week ago

API

How to Export Reporting Data using Playvox's API

You can export your Evaluations data from Playvox using the Dashboard or the API.

Written by Juliana Diaz
Updated over a week ago

API Consumption For PlayVox’s Existing Integrations

Overview of variables that will impact API consumption

Written by Juliana Diaz
Updated over a week ago

Playvox Apps for...

How does Playvox App for Zendesk Support work?

Learn what you can do with the App and how to do so.

Written by Juliana Diaz
Updated over a week ago

How to Install Playvox App for Zendesk Support

Step by Step on the installation process.

Written by Juliana Diaz
Updated over a week ago

Playvox App for Slack

Slack is the glue that ties together communications and notifications from systems throughout an organization.

Written by Ariel Cordiviola
Updated over a week ago