PlayVox's Learning (Legacy) Module

Training Managers: you can create courses and course content, enroll or invite employees to take sessions, and review their progress and test results.

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9 articles in this collection
Written by Camilo Valencia

PlayVox's Learning Legacy Module Overview

Not using our Learning Legacy Module? Then here are important things for you to know.
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Written by Camilo Valencia
Updated over a week ago

Understanding PlayVox's Learning Legacy Module Format.

Important Module vocabulary & explanation of how it is structured to better understand how to build an exceptional virtual learning space.
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Written by Camilo Valencia
Updated over a week ago

Creating, editing and deleting a Course in PlayVox's Learning Legacy Module.

Build your own virtual learning space and give your CS team all the educational information they need to improve.
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Written by Camilo Valencia
Updated over a week ago

How to use the Course Library and configure Learning Categories in PlayVox's Learning Legacy Module.

From filtering search options, tagging courses and creating categories, to viewing courses' editing backlog.
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Written by Camilo Valencia
Updated over a week ago

Creating, copying/editing and deleting a Lesson in PlayVox's Learning Legacy Module.

Create any content for your Customer Service Team, whether it is to improve soft skills, language, product training, support, etc.
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Written by Camilo Valencia
Updated over a week ago

Creating and editing a Quiz for a Lesson in PlayVox's Learning Legacy Module.

Evaluate your Customer Service Team's acquired knowledge throughout the Learning courses by asking them proper questions through quizzes.
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Written by Camilo Valencia
Updated over a week ago

Copying and organizing Quizzes for a Lesson in PlayVox's Learning Legacy Module.

Benefit from the advantages of re-purposing quizzes and increase the evaluating efficiency for the Learning courses targeted to your CS Team
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Written by Camilo Valencia
Updated over a week ago

Monitoring Learning Legacy Sessions' Progress and Outcomes through detailed reports.

PlayVox Learning module provides progress and historical stats for Administrators, Team Leaders, and Agents.
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Written by Camilo Valencia
Updated over a week ago

Enrolling Employees Into a Learning Legacy Session

Seize the opportunity to engage staff in 1 or multiple learning courses. Review their progress & evaluate their knowledge.
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Written by Camilo Valencia
Updated over a week ago