PlayVox's Learning Module

Training Managers: you can create courses and course content, enroll or invite employees to take sessions, and review their progress and test results.

Camilo Valencia avatar
9 articles in this collection
Written by Camilo Valencia

PlayVox's Learning Module Overview

Not using our Learning Module? Then here are important things for you to know.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

Understanding PlayVox's Learning Module Format.

Important Module vocabulary & explanation of how it is structured to better understand how to build an exceptional virtual learning space.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

Creating, editing and deleting a Course in PlayVox's Learning Module.

Build your own virtual learning space and give your CS team all the educational information they need to improve.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

How to use the Course Library and configure Learning Categories in PlayVox's Learning Module.

From filtering search options, tagging courses and creating categories, to viewing courses' editing backlog.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

Creating, copying/editing and deleting a Lesson in PlayVox's Learning Module.

Create any content for your Customer Service Team, whether it is to improve soft skills, language, product training, support, etc.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

Creating and editing a Quiz for a Lesson in PlayVox's Learning Module.

Evaluate your Customer Service Team's acquired knowledge throughout the Learning courses by asking them proper questions through quizzes.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

Copying and organizing Quizzes for a Lesson in PlayVox's Learning Module.

Benefit from the advantages of re-purposing quizzes and increase the evaluating efficiency for the Learning courses targeted to your CS Team
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

Monitoring Learning Sessions' Progress and Outcomes through detailed reports.

PlayVox Learning module provides progress and historical stats for Administrators, Team Leaders, and Agents.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago

Enrolling Employees Into a Learning Session

Seize the opportunity to engage staff in 1 or multiple learning courses. Review their progress & evaluate their knowledge.
Camilo Valencia avatar
Written by Camilo Valencia
Updated over a week ago