Administrator: Platform Setup

Supported Browsers, Internet Connection, IP restrictions, Configuring Users, Applications, and Platform settings

21 articles in this collection
Written by Ariel Cordiviola, John Vanderzyden, Camilo Valencia and 2 others

Rocket Module

This article provides an overview of the new features in the Rocket Module.

Written by John Vanderzyden
Updated over a week ago

How to Integrate LiveChat v3.2 and Playvox

Find here the necessary information needed to integrate with LiveChat v3.2

Written by Kayla Lynn Turner
Updated this week

Audit Logs

Learn how to view all kinds of events in the audit logs

Written by John Vanderzyden
Updated over a week ago

Interactions settings

This article provides an overview of the Interactions feature. Interactions control the display of fields connectors for an integration.

Written by John Vanderzyden
Updated over a week ago

Concurrent Sessions

Learn all about how concurrent sessions work in Playvox.

Written by Ariel Cordiviola
Updated over a week ago

User Management

Duplicate Users on Multiple Sites

Learn how to duplicate users and maximize the value of your Playvox licenses

Written by John Vanderzyden
Updated over a week ago

Configure User Provisioning using SCIM with OneLogin

This article describes how to setup user provisioning having OneLogin as your identity provider.

Written by Leonardo Valencia
Updated over a week ago

Configure User Provisioning using SCIM with Microsoft Active Directory Federation Services (AD FS)

This article describes how to setup user provisioning having AD FS as your identity provider.

Written by Leonardo Valencia
Updated over a week ago

How to configure SAML 2.0 SSO with Microsoft Active Directory Federation Services (AD FS)

Here's how you can configure ADFS SAML SSO for your Playvox users.

Written by Leonardo Valencia
Updated over a week ago

How to Configure Single Sign On (SSO) using SAML 2.0

How to set up SAML based login for you Playvox sites

Written by Leonardo Valencia
Updated over a week ago

How to Set Access Rights Using Roles Management

Managing User Roles Features, existing roles and its permissions and assigned users.

Written by Camilo Valencia
Updated over a week ago

How to Create and Customize User Roles in Playvox

We do have default user roles, but you can also create & customize new ones according to your own needs. Determine permissions & scopes.

Written by Camilo Valencia
Updated over a week ago

How to Modify Module Permissions Based on Roles in Playvox

You can choose to change a Role's permissions according to the platform Modules, this gives you the chance to have specialized user roles.

Written by Camilo Valencia
Updated over a week ago

Essentials Module Permissions Settings

Find the type of permissions you can set for Playvox's Essential Modules.

Written by Camilo Valencia
Updated over a week ago

Quality Module Permissions Settings

Find the type of permissions you can set for Playvox's Quality Module.

Written by Camilo Valencia
Updated over a week ago

Coaching Module Permissions Settings.

Find the type of permissions you can set for Playvox's Coaching Module.

Written by Camilo Valencia
Updated over a week ago

Performance Module Permissions Settings

Find the type of permissions you can set for Playvox's Performance Module.

Written by Camilo Valencia
Updated over a week ago

Community Module Permissions Settings.

Find the type of permissions you can set for Playvox's Community Module.

Written by Camilo Valencia
Updated over a week ago

Rewards Module Permissions Settings.

Find the type of permissions you can set for Playvox's Rewards Module.

Written by Camilo Valencia
Updated over a week ago

Learning Module Permissions Settings.

Find the type of permissions you can set for Playvox's Learning Module.

Written by Camilo Valencia
Updated over a week ago

Configure User Provisioning using SCIM with Okta

This article describes how to setup user provisioning having Okta as your identity provider.

Written by Leonardo Valencia
Updated over a week ago